Amazing place, old world charm and its location is perfect. Staff super helpful and efficient and both hotel and room v clean.
Breakfast was a bit of a disappointment, the room was not suitable and poorly laid out.
Would go back

The property was rundown. It’s a shame because it could be beautiful if the owners spent some money on the up keep of what was once a beautiful property

Yes it was very good.

The staff is very friendly and professional, upgraded our room and allowed us to check in early. The room is so beautiful and high-end. Location is super convenient, short walk to the tooth temple, at lake with beautiful views, surrounded by shopping stores.

There was loudly construction sounds around 2pm, that disturbed the sleep.

You must read-up on what to expect at the queen’s hotel. It may or may not be for you. It feels like stepping back in time. The place is a little shabby in places but if you want to have that feeling of living a bit of history it delivers. It’s an excellent location and the staff are all friendly and helpful. The pool offers a break from the noise of town and just generally- bring your ear plugs! We really enjoyed our stay.

A truely Victorian experience. The hotel has kept all its original charm while adding modern luxuries where needed.

We like the charm of old colonial hotels and would recommend it because of the great location but you should no that a lot of things dont always work. Staff is very friendly and helpful. I saw the one room that has been renovated and it aas very nice with modern bathroom and still the room with colonial style.

Convenient location. Just close to all main attraction and restaurants, such as the Temple of the Sacred Tooth Relic and Kandy lake.
The hotel itself looks elegant and the maintenance is quite good. I especially enjoy the life that you can feel the living history of the hotel. It is also conformable to stay in the room. Good choice or stay here of you visit Kandy.

Great Hotel

Old historic hotel. Amazing location.
Serviceminded staff.
Downside; too many big tour groups use this hotel, so not so cosy, when you come as the only ones not part of a large group