It was perfect! Excellent location in the heart of Morelia. The staff was incredibly welcoming and professional. I asked for an early check-in and they were quite flexible and accommodating. The restaurant on the first floor had delicious food and I was able to get a morning coffee to go and take a stroll across the way in the city park next to the Cathedral. Lots of other restaurants and live music in the vicinity. The room was comfortable and clean. The amenities in the room were also quite nice. Overall, I was really satisfied with the service and value in price. I would highly recommend to anyone visiting Morelia and I will be staying there again next visit.

Check in was quick and easy. The people at the front were very nice. The room was nice and clean. The bed was comfortable. The bathroom was clean and nice. I reserved a room with a balcony but the balcony was very small. You couldnt fit a chair in. The view was nice because it faced the plaza and it was nice and busy. You are able to close the balcony doors but there was some noise because it faced the street. My biggest complaint was the people next door. I was staying at room 105 and the people on 104 started having a party or continuing with one at 2:45 am. The women were loud and one guy talked so loud it appeared their were in my room. I couldnt understand how the people at reception could not hear them. It seems the walls in the hotel are thin. I kept on waiting for them to finish their loud discussions but they went for a while. Finally at 5 am they stopped because one of them decided to go to sleep. Unfortunately the others switched to another room but they were away from mine so I just went to sleep.
The next day the people at reception didnt say a word to me after I gave them my key.
I dont think I will come back to this hotel again. I paid too much for not getting a good nights sleep.