Old hotel but superbly maintained and with very helpful and polite staff

The air conditioning was broken and not working in our room. We informed front desk and complained and also requested for a room change. They said no other room is available and technician couldnt fix the issue. We had to sleep in hot room with 79 temperature. When we requested refund they said they can not because its booked through hotels.com. Ridiculous.

We loved the king size suite!! Lots of room.

The rooms are very clean & the food is tasty. We were in a junior suite with two king size beds, a walk-in closet & two TVs. One in the living room area & the other in the bedroom.

Perfect location everything close by

Loved the room. The beds were comfortable and everyone slept great!
The bathroom was clean and everything worked great. The bathroom is very dated and not visually appealing. I’ve stayed in a couple other graduate hotels and the bathrooms were much better. These need updating. But everything else was fantastic! We loved the big closet, space to spread out and the view was good. The staff were incredible! Very kind, thoughtful and helpful. We plan to come back next time we are in Providence.

This old fashion hotel was a fantastic experience. Big thanks to Juana for always keeping my room clean and organized. Highly recommended

Absolutely beautiful lobby with nice places to work or hang out. Cool, quirky room decor, but clean, comfy, and spacious. Only downside is no sundry shop or vending machines, but otherwise and overall, wonderful.

Lots of space…really comfy beds…nice bath products.