Novotel Birmingham Airport is certainly convenient, especially if you need to be close to the airport. It is within a two-minute walk of the arrivals and departure terminals, which makes it very practical for an overnight stay before or after a flight.

That said, this hotel is a far cry from what I would consider a true 4-star property. The carpets in both the bedroom and the hallway leading to the rooms were dirty and stained, which immediately gave the place a tired and poorly maintained feel.

The mattress itself was comfortable, but the pillows were practically worthless and offered very little support. Breakfast was also nothing special and certainly not as grand as one might expect from a hotel claiming a 4-star standard.

On a positive note, the service throughout the hotel was nice, and the staff we encountered were pleasant. Unfortunately, while the location is excellent, the condition of the hotel and the overall experience do not match its rating.