The beds were very old spring mattresses & super uncomfortable. I used all the spare pillows to lay on to bed able to sleep. It was disappointing. I didnt complain as I knew there was nothing they could do & I wasnt sure theyd fully understand me. The front desk staff were lovely. But the staff at breakfast were abrasive. There was confusion from them on our room number on the first morning & instead of politely asking to check our room number I got nearly yelled at for not paying for breakfast & they were going to charge the room (which would have been the wrong room). I had to go over & look at the sheet myself & point to my name before he understood, even though I said the room number to him 5 times. Then I got a half-effort apology.
The breakfast was mediocre. The coffee wasnt pleasant, the restaurant is in the basement & was cold. subsequently the food was cold also. The bread was too sweet for a Brit like me, & the overall choice wasnt great. on 2 out of our 3 breakfasts they didnt have enough food for the amount of people. The staff cleaning up were lovely, & very friendly & they appreciated us clearing up after ourselves.
Our room was warm & the water & underfloor heating is controlled by the same panel so if you want hot water youll have a hot room too. Opening the window helped a little at times but the outside temp dropped a lot on our second day so we didnt need to sleep with it open all night.
Free shuttle bus to the airport was fantastic though.

I had the balcony suite facing the harbor it had a good size patio chairs and table nice .. the bathroom had a free standing amazing shower and a deep soaking tub . The toilet was in another room with personal sink. The room was all dark paneled wood .. they could lighten it up a bit but after it was warm and cozy. Your right across from the water and boas a very short walk by small cafe and 7 elevens . The hotel has bHC korean chicken cafe on site in the front lobby just by the front desk it’s yummy. Their is a sweet cute bar as well in front lobby opens at 5pm .. the staff was excellent and they went the extra mile making sure their was transport to the Airport with free shuttle. The staff was great, room was clean, and I would stay again.