Strange & musty smell in hotel. Gave us room on 7 flr but it smelt of smoke/cigarettes when we asked reception, were told ‘non-smoking, but we can’t stop guests if they smoked’. They changed room eventually but Attitude was nonchalant and unsympathetic. service was slow, was told they are shorthanded.

Poor quality toothbrush - bristles were dropping out. Breakfast was bad - congee was almost cold and whole setup doesn’t look appetizing at all.

Wanted to cancel my second night but Hotels feedback they cannot find the manager. Eventually NO follow up from Hotels. And don’t believe in the photos, the hotel was run down and poorly maintained, nothing like the photos at all.

Upon arrival we realized there is no parking on site for unloading, so we had to unload everything, including a bicycle, on the side of a busy street. This is not off to a good start. Still frustrated from unloading we checked in. Front desk informed us we are upgraded from a deluxe double room to a deluxe quadruple room due to heavy booking. We sometimes choose a bigger room for its space anyway so we didnt give it too much thoughts. However, when we entered the room on the top floor.... The view..... You could see all the way down the street thats leading to the beach, then the sea. Its just beautiful. At that moment, all the unpleasantness of unloading was behind us.

Room is spacious and quiet with a work station and a sofa/coffee table set. Please note, the double beds are combined by two twin bed mattresses so there is a seam right in the middle in our room. However, that double bed is meant for two people, so... Bathroom is spacious with a big window right by the tub for star gazing. Breakfast is decent but certain foods can be hotter like eggs, fries.. This seems to be the common theme here in Taiwan, western hot food is never hot, not even warm. It could be just how its done here. Hotel is very convenient to the beach and night market.