Iy was in the area where we wanted to.be. Excellent!.
We enjoyed the hotel very much.

Everything in this hotel is perfect. The room is clean, the lounge is nice, the breakfast is fantastic and the service is wonderful! One of the best hotel stays I’d been to.

Location is key. Everything is nearby and walkable, from train station to dining options and shopping.

Lovely hotel, amazing location, comfortable room. One lift is out of service which does make a noticeable difference in wait times at busy periods

Rooms in a good condition but only 2 lifts were working. It was terrible to use the lift in the morning when everyone going down for breakfast. Waited 40 mins

Great location and amenities.

Very good location to the shopping malls. The room is clean and spacious. Bed very comfortable and pillows also very comfy to rest got your back when sitting on bed. But was too told to sleep for me. So I slept with folded towel.
The lift extremely busy and slow during breakfast time. We waited 40 mins one morning. They filled all guest from the upper floor so if you are staying lower(we were on 15) floor you have no room to fit inside the lift. They have 3 lifts and only 2 are working at the moment

Service was excellent

Some stains on hallway carpet
Lavatory faucet handle kept falling from on position.
One of the pillows smelled musty.
Towels were not fluffy.
Wood floor in room was really scratched up and felt crumbs on floor when walking barefoot.

Excellent location in the heart of Orchard Road, the main shopping street of Singapore. The hotel is literally a couple of minutes to the Orchard MRT/subway station.
That said, the property is a little aged and could do with an update. For example, it does not have any phone charging outlets in the room.