Upon walking inside the room around 11:30pm, there was a musty smoke smell but this property advertises smoke-free rooms, the smell was highly pungent. As I walked toward the window. I noticed small things on the floor and was confused, as I turned on the lights, I realized it was clumps of dust. So if someone cleans these rooms, why are there clumps of dust? I went ahead and tried to find a Do Not Disturb sign for the door which was hanging inside the closet area, and after I put it on the door, I realized the latch lock was broken on the inside. The door lock still worked. Let’s just keep piling it all on so I can call the office and see what they can do. As I sat down on the bed, the TV remote did not have a back covering the batteries, no big deal I guess, but it also didn’t work. So there goes having TV for the night as well. Let me use the bathroom quick; wait there is a wash cloth on the floor and the toilet paper roll barely has anything on it and it was torn as if someone just used it. That pretty much topped it all off for me! Disgusting! I contacted the front desk, no answer. The lady had her baby with her when I checked in so I guess she was busy. I don’t know who else to contact. There was a fight happening outside my door, I’m not risking getting in the middle of that either! I was basically stuck in the mess until I finally escaped at 9am. YES! I’ve got pictures with timestamps and location documented.

Check -in was great, and the desk agent was very friendly, helpful, and has great customer service skills. My tv didnt work, and she quickly moved us to another room. It was a pleasant stay. My only problem:. I was going to have a brief medical procedure, and couldnt eat at the breakfast time. I just got 2 slices of bread to eat on the dive, but was told that i couldnt take it to the room, so i said i was taking it to the car, and was told that was not allowed. What? Who doesnt want you to eat in a room for which you have paid. I just threw it in the trash. Is it better to waste it, thank to much on it to prevent nausea? Shame. I will not stay there again.