I stayed there for 7 days room condition was terrible, outdated, not clean, cockroaches and other insects were in the room and hallway, breakfast was inadequate, not enough foods to serve daily, tea was cold, at time we had to wait for staff to fill out emptied plates. We had to ask to cucumber and tomatoes basic requests and they didn’t have it. It was terrible I would not stay here again. Staff responded slowly or ignored messages until I came to the front desk. The property is run down definitely not qualified as hotel standard.

The place is filthy beyond words, from towels to the floor, to the bathroom rug. I don’t think they clean the place. There’s mold in the rooms, not just on mine, but on many other guest rooms, and the paint is peeling off. The place is not maintained at all, it is falling apart. It is a shame that Hotels.com would list this property among a place where a normal person can stay. It should just be rented to cattle as I don’t think it is suitable for human habitation. While the breakfast buffet is OK, they do not check the room number, so in theory anybody can go there and eat the food of the guests. The services they offer, from Travel service to repair of the rooms is extremely disorganized. Their book of complaints is full. I am including some pictures. The talk over breakfast is about the complaints other their guests have about their rooms, or their stays in general. Many choose to leave. For example, it took them two days to give me the role where you put the toilet paper, despite asking them several times, including the general manager. The toilet seat had to be held together with tape because it did not work. It took me another couple of days to get the tape so that the lid will not follow me every time I used it.