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Good location

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The staff were very welcoming and friendly. We got a free upgrade which made the stay extra special. It was also in a great location.

Wonderful place in a stunning location. Very practical but also a great poiny of departure to get the best out of Paris. How to digitally access the apartment is a bit tricky at first but they have a very pedagogical app to make it easy!

Unfriendly staff and noisy rooms - you can hear when other people talk and shower

2 major facts. One, my $300 is stolen from my purse. Second, probably the same cleaning lady who stole my money, as we put do not disturb card on the door the day after of the event, we asked for a bottle of water, she said if you don’t have cleaning no water for you lol that’s so pity a hotel in such a luxury location, doesn’t hire the same quality staff.

The hotel has an imposing outside picture on Hotels.com site but it is not like this at all! Rather quite indiscriminate, unimposing. The hotel boasts of a rooftop access with view of The Eiffel Tower. There is no roof top access! WE have been duped, having changed our original booking from another hotel to this one! Brings in doubt the screening of hotels at Hotels.com!

We didn’t stayed there. We were sent to a different hotel. After 3-5 hours waiting for some fixing in the room we were staying and at the end they could not fix it. Anyway we were sent to the vendome opera.