This is one of the Taj’s flagship property in India and one of the most expensive hotels so one expects extraordinary service from them especially on Christmas holidays. Surprisingly they only have two restaurants, one is coffee shop offering buffet breakfast and lunch and dinner and the other one is a Thai restaurant- Banyan Tree. We have stayed at this property many times but this time food at coffee shop was very much below average- minus 10 on a scale of 10. Tasteless with bad to look at presentation on table made us hunt for food outside the hotel though we had paid for a meal plan. There are so many great choices outside the hotel for food that is much reasonably priced like Second House, Hosa, etc. Rotten bananas coming on the table and such food not only in buffet but also in ala carta menu escaping professional eyes is a serious RED FLAG. We informed all the concerned people and they promised to look into it.

Secondly the cabanas were all dirty. Despite bringing it to their knowledge no one cleaned it up for five nights of our stay. This is not what you expect after you pay $800 USD for a night.

We have just finished a 10 day stay at the Taj Village Resort and cannot recommend it enough. The entire stay was well beyond our expectations. Shubham, Uma and Salonica at reception were welcoming and always helpful. Sudedh at the travel desk always on hand to organise transport. Prajot and Saeel at the poolside bar were always so kind and went out of their way.
Sahhoo the lifeguard was amazing. Always making sure our sun beds were arranged such that my children were sheltered from the sun. Prakash and Devanand at the Caravela were always on hand to ensure we were taken care of at the restaurant. We did have a blip with 2 groups of Ill mannered students checking in and making 4 days rather unpleasant but that cannot be held against the hotel or staff in any way. I would highly recommend this place if you are looking for a hotel in Goa and you are travelling with children.

Me and my wife have been staying in taj for most of our holidays since years but Goa taj doesn’t feel like the standards taj has . Firstly we tried the restaurant in taj which apparently served goan food but when we had it , it was average half of the things were not available , fish curry was smelly fish dint feel fresh , we left the entire curry , prawn fry was again average , then we tried buffet for breakfast it was nothing like taj felt im in some 3 star restaurant , there is no mirror in the rooms everytime my wife had to get ready she was using the washroom mirror , don’t you think there should be a big mirror in the room it was inconvenient for my wife and for me and again not what we paid for , the bathroom valve for the shower kept falling everytime we went for shower , once we called the housekeeping to clean the room in the morning and afternoon we came back to room , my wife had kept DND on because the room was clean and she had kept her personal belonging in the room and we went out in sometime when we returned back in the eve , housekeeping had again come in the room to decorate the bed even after the DND was on which was unacceptable,after complaining the manager said he’ll get back to me but he didn’t care I guess and we left the next morning really disappointed with taj Goa , would not recommend it to anyone