rooms were very warm due to the weather however on the first night no fans where available, reception stated that they look for one and let me know, never heard from them. Managed to get a fan for the second night after asking a helpful member of the cleaning staff. Breakfast buffet items such as bacon and beans were cold with items such as apple juice and jams not available due to running out

location was ideal very nice room, excellent food in the adjacent restaurant, very relaxing vibe throughout the property highly recommend will definitely stay again when in newcastle walking distance to an amazing coffee place ‘pink’s bakery’

Find to stay at good location, friendly staff, nice breakfast.

Brilliant location opposite the main train station. The staff were very friendly and welcoming when checking in. The room was spacious, very clean and comfortable beds.

Nice hotel close to all the sights bars restaurants of Newcastle. Staff friendly and hotel nice and clean. Would stay there again.

This place ticks all the boxes so a good all round stay.
Be aware a standard king room is pretty small…but otherwise it’s a winner.

Close to the station. Lovely staff, who appeared to be constantly problem solving a failing property. Things were broken, there was no air conditioning. Staff were as helpful as could be. Better value for money could have been got by walking a little further from the station

Clean room but terrible view. I got to look out onto a roof. How exciting. Wi-Fi was pretty much non existent in my room. I think they put me in a dud area of the hotel. Breakfast was your typically English style and there were some good options to choose from. Just steps away from central station which is nice and convenient.

Decent hotel although room was very cold and noisey