Hotel in very convenient location, near metro station. Extensive variety of restaurants, shops, shopping centres, parks. Great amenities. Hotel staff very helpful. Decent swimming pool and gym, comfortable beds. Overall stay was very enjoyable.

No VIP Access was provided..even though it was mentioned...

This is a fantastic hotel and I highly recommend it. The property is very nice, the rooms are comfortable, and the location is convenient. The nightly room price is also very reasonable for what I would expect at a 5 star property in Hong Kong.

Love the quiet neighborhood but still near subway. Im happy I didnt choose the Hyatt at the next station (much smaller, more expensive, and crowded!). Hotel is a bit old style but warm service.

Excellent service

Housekeeping service is excellent.

Great place to stay and great value for money! We stayed at the Club Deluxe room. The hotel lobby and rooms look very classy, rooms are very stylishly decorated and spacious. The view was a little bit blocked by the building next door, but still pretty and we didnt mind. We love that the hotel location is very near to Fortress Hill Station as well and everything is within walkable distance.

Fine 3-days stay. Location was ok and close to MRT-station making it easy getting around.
I chose the hotel due to the standard and the pool….but as I arrived I found the pool closed until March - nobody told me this when checking in, which I find as a bad service! Room was nice, However.

One of the best in the town want view of hongkong city and harbour. Everything is perfect.

Service pretty terrible.
One person ordered two food items at the bar. Only got one, as the staff had cancelled the other as it would be too much..
Wanted to order room service, phone picked up and they told us that they were top busy to take the order..