Been staying here for years , each year is getting worst

Nice place. I felt comfortable and safe here. Good food service and very tasty. The staff is polite and friendly. They try to please you in every way. Thank you Yunelbi at the restaurant for making sure we got everything we needed. And Henry the manager for keeping an eye on detail.

The restaurant prices are extortionate but I think it’s a feature of Venezuela hotels. If there’s anything you can do for your bookings that would be a huge benefit to your customers and in the long term the hotel would benefit from more business

Excellent

The Hotel is not clear with the offers, they include or not the breakfast any time they want. I have to wait every morning for them to decide if they want to include my breakfast or not. I think they play with that to extra charges $$$ crazy. They need to learn more about hospitality.

The elevators are verry Poor The Hotel Operator never Gets your Calls Thru Not even With The Recepcionist

It Is a peaceful place un front oficina the ocean.

My experience was great since the moment i arrived to the hotel the staff was very kind my room was perfect and everything was fantastic.

I would like to say that everything is good, but for now high price and medium restaurant menu and room stuff with rare smell.

Quality and price don´t go together in this hotel. Very high price and it doesn´t include anything else but the room. Everything else you have to pay separate: , BREAKFAST, WI FI CONECTION AND THE SHUTTLE BUS THEY HAVE TO THE AIRPORT DOESN´T RUN ALL DAY.. I paid $$$$ and I just got my room, that was it..The Lobby area do not have a single sofa or chairs to seat on for the guests to , for instance, to wait for someone to come, to wait for the check in or out to be given or simply to read the newspaper. I am an architect and I see more than normal people do.. but in any case I will not recomend this hotel....they have to review their features and prices. The staff by the main door were nice and kind...and the waiter in the restaurant was very nice too. I have stayed at the Eurobuilding hotel in Maiquetia,and it is cheaper, has everything included in the price : Breakfast, Wi Fi, shuttle bus every half hour and the rooms are cleaner, bigger and well distributed