Very nice and clean hotel

The AC wasn’t working. Had to move to 2 different rooms and it still wasn’t working. Horrible

I misses the bathtub. For a four Star hotel, I really expected it.
The room is big, confortável and with amenities.
When I arribes, there was missing body Motion and condicionar but was not a problem since I brought mine.

Very good property and delicious breakfast

Pretty decent hotel, clean and decent rooms. We stayed in a family room and it was spacious and clean but the sleep sofa and matress quite poor.

Staff was okay while not especially friendly or service minded. Did what they had to do but without a smile or have nice day.

Everybody on the trip was disappointed with the breakfast. Big selection but not very good.

Might be better for a business trip than a family trip.

Due to a delayed flight, I arrived a day after, and when doing my check-in, I was told my room was already resold without my knowledge, even though I had already paid for a 3-night stay. The hotel was now sold out and I was told there were no oyther rooms available.
The staff was unprofessional, and instead of immediately apologizing for the inconvenience and finding me a solution for a paying customer, they blamed it on me and scolded me before trying to fix the problem, making it a very unpleasant experience from the start.

I wasn’t very happy with the breakfast- there was everything you could think of- but the taste wasn’t the best.
I would rather have less in better quality than a lot with less quality

Clean rooms and a very convenient location with great connectivity. Unfortunately, the front desk staff was rude, and the customer service was quite poor. Hospitality needs significant improvement.

Excellent Hotel Chain situated in a convenient location for site sees and shopping.

I enjoy being a Rewards Member

The staff and check in process was flawless, absolutely amazing.
Great location plenty of shops near by and easy access to bus and trams out the front of hotel.
Gym was smaller the other Radisson blu hotels but still very good and has most options.
Only minor point was carpet was old and a bit stained in our room, however cleaning was exceptional

Big shout out to the lady who did our check in she went out of her way to make our stay comfortable.