always no towel in the room.

I found hundreds of black spots on the beds and floor.
They were moving slowly
IIf you liove baby cockroaches, here is the perfect place to find them.

Unique this is my second trip was the hotel staff. When the staff works together well, you as a guest benefit. Also room service n rooftop restaurant food is 👍 good.

Great value n location. Great staff n good food.

Second time here, first time no issues. No hot water due to the generator for two days, then, no cold water to mix it with when it was scolding. No air vent working, shower head fairly blocked, light broken in room. I have them a while days notice to fix it but nothing was. Fairly average breakfast selection

Quite many mosquito in the room that bites you every night

Room small. Entrance also small. Lift small. Lobby/Reception area also small.
Just like the location

The Grand United 21 Chinatown is a good basic hotel. Breakfast is served on the roof with good views

On arriving at this property they had overbooked us & transfered us to their sister hotel which was a joke
We sent a email direct to the hotel regarding our complaint & we got nowhere
It was very clear to us as we were staying in China town & it was chinese new year we were given second preference
Just a reminder that we booked & paid for this 6 months ago

To expensive for what u get
Nice roof terrace
Very outdated rooms
Curtains ripped

Downtown 21st though newer than Chinatow, has smaller rooms and housekeeping not as good. On the whole the service is responsive and allowed me to relocate to Chinatown for 2nd and 3rd nights. But both are not extremely accessible as to go to the lift, one must carry his or own bags five steps up from entrance and the reception is on level three or four. So it is an extra stop before reaching your room. Generally it is not value for money for three to share a room as the extra person has to pay almost the same price of a separate room instead of a roller bed. That seems to be Yangon’s way of telling family to spilt into two or more rooms. Have the same problem at Best Western Chinatown which let me decided to give it a miss this time, not knowing the same for these two and Clover City Centre Plus as well.