I enjoy the hotel’s convenience and service.
The desk receptionist was very helpful in calling a cab to the airport and volunteer to take our luggage down to the ground floor and loaded it into the cab.

Great value for the brand and it’s Hong Kong. Hotel is within walking distance of all eateries and public transportation. Rooftop pool gives you a beautiful view of the city.

Went for a stop over in Hong Kong for 2 nights. Room was not impressive and not sure how it is related to Shangri-La. Room is small, VERY DATED DECOR, room was dusty. There room was very cold so they had to deliver a portable heater to the room.

Location was decent and the bed was comfortable.
I wouldnt say that the room justified the price. Next time I will be staying in a cheaper chain of hotel.

Overall it was just ... ok. Not super impressive, but not worth the price.

Excellent stay. Particularly liked the big TV and big bed and powerful shower. Jason and lady at check in desk were both a great help, and I’d a smooth check in / out.

Lovely place to stay in Hong Kong. Literally in front of the metro, with good food choices around.
The bed was excellent and the rooms very quiet. Recommend.

Water leaks when showering.

Very cold. Little special services for club floors

I’ve stayed here before. Though the room is a bit small, it has everything u need. Nice.neighborhood, with plenty of dining spots, including McDonalds right across the street. The restaurant serves tasty Malaysian cuisine, though it’s not cheap. The biggest problem is the breakfast buffet is so overpriced for what u get.

The structure of the room was bit awkward with cubicles for Bath and toilet and safe.

Great stay at the Jen Hong Kong!

We selected to stay here as:
1- we wanted to stay on HK island
2- affordability
3- the convenience of being in the Sai Ying Pun neighborhood: walkability to stores and cafes along with access to transportation

I travelled with my partner and parents. My parents stayed in the adjoining room so that was really nice to be on the same floor and have rooms so close to each other.

The room was spacious, modern, and clean. I especially liked the window seat for extra room and to look at the harbour, I chose this for both our room and my parents room. The bed was very comfortable. The shower was also very nice - great shower pressure!

The lobby was ok, nothing spectacular.
The front desk was helpful but would get busy quickly.

We also tried the restaurant on the 2nd floor, Cafe Malacca restaurant - food was expensive compared to local eats but very tasty and a nice change from Chinese cuisine.

Would consider staying here again!