Very helpful in reception if you need assistance with anything

Close to everything

Satisfactory

The rooms are great and good value for money. A bit older style but it was comfy and had a fantastic view. After hours check in was simple. I’m also not a fan of lifts but theirs are smooth and stress free! Would definitely stay here again.

Location is good but this is a place that is very run down. They even have posters near lifts showing the vision of the to be refurbished pool area. I’d start with the rooms. Outdated, beds are lumpy, bathrooms are very out of date. You should be given a prize if you successfully navigate your way to your room for an early evening check in. No staff at night or in the morning. Way over priced for what it is. Location is convenient but noisy - Street noise at night and early morning.

The stay was ok but the the bedrooms are next to the next rooms balcony, we had people in the next room on there balcony talking and having a party at 3am we couldn’t sleep and had to get up early the next day, it was so annoying and it’s all because of the way the hotel has put there rooms right next the balcony for the next room very disappointed in that didn’t have enough sleep.

When I opened the door to the room, a television was blaring on full blast which frightened me as a solo female traveller. I found the remote and turned it off, and started looking around to see if I was actually alone. It really freaked me out. I went to the bathroom/laundry and it was just gross. The shower and tub felt like someone was presently living there, fresh mildew and funk. I couldnt make the fan sound stop, so there was no chance of relaxing on that alone. The bedroom felt like a roadside motel. I couldnt even fathom putting my things down on it because I was honestly afraid something would come to life in there. I turned right back around and checked out, but since it was prepay only, there was no option offered to get my money back. Honestly , it felt like walking into a single persons home that they were living in, and I feared that they would come home at any minute.

Dirty, unpleasant stay.
Stuck due to cyclone.

Good location. Heated pool didnt work. Security deposit to exspensive. Had to pay for towels and carpark to low had to park on the street that cost a fortune. Apart from that the room was great and the property was exactly as the photos depict.

the cupboard was dirty where you hang clothes