A nice hotel but not to the standard of the other Ritz Properties like San Francisco or Laguna. The rooms were nice but no mini bar and no snacks in the room. Also the club lounge was understaffed. The staff on hand was incredible but were unable to keep up with simple things like ensuring the club level food was available during the entirety of the food and beverage offerings. Also, the breadth of offerings was significantly limited. The phone system was also a bit of a hassle as any button pushed on the console redirected to a painful AI agent.

Good

Staff

The Ritz is always the top property
And club is wonderful!

The service was superb the property is old and the rooms are small. I booked a “large room” and it was not! Disappointing stay.

The staff was nice and attentive

This is my favorite hotel when traveling to LA. I love walking the marina in the morning, the spa is amazing, food is good and everyone is very welcoming. Whether I am traveling for business or visiting family, I always come back to the Ritz.

Clean. Slow internet service. Television had power reception -- scrambled screen. Could not see and hear properly. Odd for high end facility.

This one just for some reason doesn’t deliver on the Ritz brand. Very dated, just a very normal midline hotel with a high end price. I’d be sad if this was a personal trip and I paid that much.

Very pretty views, excellent staff.