The hotel was extremely clean but the room itself reminded me of a nice condo, not a luxury hotel. Our room looked right into an apartment building with no view of the water. The restaurants, which were excellent, were highly overpriced, more so than at other nice restaurants in the city. We could not use their car service as the driver left before 8pm. The pool and gym are the highlights of the hotel. The staff were also incredibly kind and attentive. Note that valet parking is priced per night. Overall, I would not return to this location because of the room quality, but the staff deserve a huge shoutout.

Room was wonderful

We had the one bedroom suite at the top floor and it was astonishing. The staff were super friendly and helpful and honestly I would say nothing could be better than what we experienced here.

Impeccable. From the service to the rooms, to the restaurants. Hands down the best place to stay in Chicago.

I’m so in love with the hotel. The Christmas decor was beautiful, the staff was friendly and the hotel overall was very clean and gorgeous. I will be back soon.

Absolutely perfect! We arrived really late and the front desk was amazing checking us in with an unplanned late night arrival. Housekeeping was the best. Turn down service was much appreciated and hard to find lately. We will definitely stay here for all our Chicago trips. Spacious room with walk in closet- perfect for a family stay. Staff was all pleasant and helpful from door to late night room service. thank you!

Great hotel

Great staff

Great restaurant

Perfect place for a last minute staycation! Excellent service and perfect location.

Loved it