Fabulous location, especially if you are coming in or catching a cruise. Right on top of shops, waterfront very close, the tower, Weta etc lots of restaurants in easy walking distance. Arranged close parking at reasonable additional cost through hotel

Great downtown location close to shopping and restaurants, responsive staff but some rooms are very much in need of renovation, and the windows do not block out the noise from bars, cars and sirens, making it very difficult to get a good sleep.

The apartment is a little dated, the gym wasnt onsite and was closed for the majority of my stay - not their fault, but one of the major reasons I chose to stay there. There was a really bad smell coming from the pipes and I had to leave the fan in the bathroom on for the whole 12 days I was there.

The staff were lovely though throughout my stay. From the front desk to the housekeeping - they were incredible and deserve 5 stars.

The staff has always been very courteous and friendly. The room was very tidy and comfortable. I checked in after hours and that process was well thought out and easy to navigate. Would highly recommend this location and we plan to stay here again! 😃

For the location and price, this was an excellent choice.

Very Good situation.
Staff Very Nice
Good value for money

The room was as advertised. The bed was super comfortable, the staff were kind and helpful letting me check in early and minding my bags after check out. The bathroom is small and I had to basically stand over the toilet to brush my teeth or apply makeup. Its also quite noisy on a Friday night- must be a club nearby. Also the homeless population of Auckland appears to now accumulate on the corner which meant I felt a but unsure and wary of my surroundings. Next time Ill stay away from Queen street accommodation even if it costs more.

Room very clean and staff helpful and smiling.

We had late check in, after staff is off property. But with a phone connection and code for a lock box, entry was smooth. Lots a shops and eating stops in the area. Some noise from outside area.

Great location downtown...easy check in..spacious room with good amenities...comfortable bed..considering in ciyy centre it was vety quiet...msny eating options nearby.