Stayed 5 nights in July 25.
PROS: Good location,on a quiet road,near a few restaurants,and about 20 minswalk to/from the Lavender MRT station.
You get a card to access lift AND bedroom.
I stayed in a private bedroom on the 1st floor(called 2nd floor here),a bit small but clean,excellent mattress & duvet.Air con.Safe box.Sockets with USB ports.Kettle.Wi-fi.
Toilets/showers(non en-suite)are great,they are little rooms,once inside you lock the door and you have shower/toilet/sink all for you,without people going in and out.These rooms were clean,too.Shower gel is provided.
The reception personnel is overall ok,I liked Nurul & Maggie,they are nice & easy to talk to.
A cold water dispenser is provided in the dorms area.
There is a spacious seating area by the reception.
There are dorms located on the ground floor(called 1st floor here).
Luggage storage is available on check-out,located out of sight next to the reception.
Theres a vending machine in front of the hotel,where you can get much needed cold drinks like teas,coffees,water,etc.
CONS: The passport registration on arrival is a bit robotic, it detracts from personal contact.
There are no stairs to go to the privates,lift only.
Although a kettle is provided in the single rooms,there was no tea/coffee,you have to bring your own.There was no fridge,either.
In the bathrooms,the sink spout cannot be moved left of right,ok to wash your hands,but hard to wash your face.
The bedroom doors easily slam when closed,making noise.