Good room, breakfast and dinner. Nice staff.

Generally it was nice. Breakfast is not as rich as in other Israeli hotels. Friday night dinner was really good. In the room we had flies (or similar) that terribly disturbed.... You should know that the room has a great view to the Dead Sea but the window is quite small and when lying in bed you dont see anything. I was quite surprised to have to pay an additional 150 shekels for a mozei shabbat late check out. Many hotels dont ask anything in addition for this. I also have to mention that we had asked Saturday at the reception till what time the spa was open. We were said 18.45 but at the end we were asked to leave the spa at 18.30 as that was the time they decided to close. Location is great. We came early and could get a parking spot at the hotel.

The staff was friendly and spa services were wonderful.
The dining areas and rooms look and feel like you are on a cruise ship--dated, old, gringy, food was mediocre. The beautiful photos on Expedia are only one side of the hotel (for most expensive suites) and does NOT represent the lobby and rest of hote.

As we arrived I found out that the price is not what I saw because the hotel charged us TAX ... when we got the room we went to rest - we were disturbed twice - first time the room maid opened the door without knocking and turned on the lights, when she heard that the room is not empty she closed the door and left the lights on - I had to go out of bed to turn the lights off. second time she knocked to ask if we have bathrobe... in the morning the room maid knocked at 7:30 un the morning ! too early for people on vacation. I also mentioned we are celebbrating Birthday with no Reference. There was no bathing cap or tissue, disappointing. the Spa was ggod - we liked the Hamam

I like the place in general, but I didn’t like that the Spa is very small for so many people. Also the pool wasn’t available y the Spa you course it at night. If I knew this before I wouldn’t book it.

Very old, uncomfortable beds, minimal breakfast. All of that for 400€ per night is not a reasonable deal.

Also, not enough parking and the hotel crew didnt warn us from parking tickets (in the hotel property where flowers cover the parking signs/sidewalk colors)

I’m n addition to the little review here, I’ll definitely write another one in a normal and more legible format, the check in process was Ok, we got the room
Exactly on 3pm , so Ben if the hotel wasn’t full and NOT really busy cause it’s low season, once we get in to the room- small refrigerator is leaking, floor was wet around , night stand on my left side was broken, bed- queen- it’s not , they just took two singles and connected them .
Ac- barely working.
Bathroom- while showering- water splashing out and not option for cold water .
Toilet- not even a brush in case you wanna clean after you do your needs .
Towels- fine.
Mattress- too soft
Sheets are ok.
Cleanliness- I’ll say -POOR.
Breakfast- was ok , stuff is friendly .
Hallway- super dirty and carpet Not really clean.
In conclusion- in pictures on the website, they show something else, but when you there - it’s Different!!!
We will not come again, and we are looking for a compensation for the 12 hours we paid for.

Returning guests.
Welcomed warmly by Nuriel at the front desk and Hofit the guest relations manager took great care of us.
Breakfast and dinner were delicious with plenty of choice.
The spa pool and jacuzzi were excellent too.

We had a great time. Food was excellent. The spa is very nice and has various options to offer. Also nice to get free and excellent tea there. The staff could be a little bit nicer...

Nice..