Room was old and tattered bed was uncomfortable as you could feel the springs. Towels were not serviced each day. Was expensive for experience

The check out staff were a little abrupt had to wait for them to check the room before leaving. In all my travels have never been made to wait while a room was inspected

Very dated and shabby. Great location. Good to have washing machine and micro wave

A really lovely suite which was great for 4 adults. Reception staff and porters were extremely efficient and friendly. Great location in Auckland.

Everything was great except the dodgy elevator that would work sometimes or not work and lock you in and turn out the lights. No reply when pushed the alarm button. They are in the process of upgrading them.

The hotel was perfect for my needs. Easy check-in and valet parking was well worth it.

Check in didn’t feel welcoming or friendly

Very centrally located. Facing a park.Queens street is , skywalk and harbour just a short walk away. Staff is polite and helpful. Room was good

Pretty solid 3 star property. We liked the location, youre up on a hill but very close to the harbor and downtown. Few options at the bottom of the hill and they are much more expensive.

What a surprise to get a room upgrade. Lovely view. We enjoy staying in this hotel. The restaurant offerings are average but in all the hotel is unpretentious and comfortable.

This property is next to the Pullman (which is easier to see from the road). Front desk and foyer is clean and staff were pleasant. There were some renovations going on so some noise and visually not nice towards the back of the property where the elevator was. The walk to the city centre is mostly down hill but the walk back is up.

Apartment size was very deceptive. The two bedroom I booked was more like a small one bedroom with an open loungeroom that could be closed off with two corner doors. The bathroom and toilet area was very snug at about 1.5m x 2.5m (maybe 3).

I had three teens with me so it felt very small. There was lots of tea and coffee but no milk. There was something gross wiped on the wall that I used a wipe to get off.

Parking was valet only @$35 NZD. Because I booked through Wotif and gave cash for the parking they couldnt give me a receipt so I asked them for a hand written one. We only had one night here so didnt mind it.