Clean property and convenient location to Universal Studios. Breakfast options were disappointing! The room’s amenities were minimal and did not meet the expectations we had from Sheraton! The added $55 per night of parking is ridiculous ! Not a value for money spent.

First, we are not being informed of being given a connected room with noises hearing from next room. Second, the shower gel is missing in bathroom and the floor of bathroom is sticky. Third, the alarm is not reset to off and we are being woken up at 6am. Yet, the staff is nice there and help provide remedy.

people who work there are nice and helpful. The shuttle go to universal studios is convenient. I will choose to stay there again in the future.

We had an excellent view of so many fireworks displays. Great room, love having the shuttle.
Some noise with neighbors late into July 4th evening, but other than that, wonderful.

It was clean, well organized and well stocked up. Only one missing item or maybe theres a reason the hotel does not have it, we just didnt see a microwave in the room. Other than that we loved the stay and room(Lanai) the easy access to the pool area from our room was excellent.

Clean but no microwave...needs more elevators & to be updated. Our bathroom was broken; we had to keep the lid open in order for it to work. Overpriced for what it is but location, location, location! Food is top notch 👌 but expensive.

I thought there would be a m

Staff are very welcoming, and great service.

Great hotel in a lovely location, close to universal city. Staff friendly and room was clean and well air conditioned