Good location. Excellent breakfast options. Clean. Good parking.

The bed was so nice. Clean.RECENTLY RENOVATED

it was super good!!! no need to compare with other hotels at all.

Hotel seems unable to accommodate and keep up with demand whether it’s getting your room ready on time (3hrs late), providing adequate space for guests at pool, keeping up with food/drink orders by the pool, and buffet is overpriced for how hit and miss it is. As far a service goes, front desk, food & bev, and room service workers were all extremely nice & friendly. Lifeguards were ok. The property itself looks a lot better, but still needs a lot of work. Beach access was inconvenient, towel access by pool is inconvenient as you have to walk from one side of hotel to the other to get a towel if you’re in the kid pool area. Even though there was a towel drop off/pick up station I was told by lifeguard that they don’t pass out towels there, even though I picked one up from there the day before. Hotel is just inconsistent all around. Seems like a work in progress so I may try it out again.

The front desk staff was exceptionally courtesy and friendly. Very professional

The hotel was very beautiful. We love the food at the restaurant.
The staff is so friendly and helpful and went out of their way to help you.
The rooms were kept clean and very nice.
A must if you are staying in Guam

Lovely place to stay. Will recommend to friends.

Overall property was excellent, but IHG member dont have much importance in comparison to non member. My co-worker who is a non IHG member has better treatment than me during our visit. Given 2 twin beds with govt rate and was not given preferred window view when requested.

Luxurious beds

Its a nicely renovated property and the staff are friendly. Room was mostly clean, though I found the luggage tag/sticker from the previous guest on the floor in the bathroom. Front desk should check the system before telling the customer that they need to charge them for another night (I paid in full when I checked in).