We got a great room which was very comfortable, could have been cleaner, the food was very mild.all in all we had alot of fun.

We arrived at the hotel after 4 days in one of the camps along the shores of Bir Swer. The hotel is very beautiful and clean, spacious rooms. The problem was with the lunches and dinners, we always arrived about an hour before closing, a very poor selection of vegetables and cheeses. Main courses are full of oil and not tasty at all. The pasta preparation stations closed an hour before time.
I complained to the receptionist Andrew, but no response, no suggestion for improvement.
During the stay there were 5 of us who ate only bread and feta cheese and the children ate chips.
Very disappointing and not worth the nightly cost we paid

One of the worst hotel which deceives it customers by wrongly showing their location. Also, does not bother to answer phone calls. STAY AWAY. Dont book this hotel.

Perfect place

great service, animators. especially AMR at the pool bar who always want to be fun
Thanks for a great week at the Hotel.

Neat location. Cool design. Friendly staff. Quiet and low key.

The hotel helped us to spend a great time , it was one of the best vacations

Every thing in the hotel , it was really great vacation . Hotel service , facilities , beach , food . Highly recommended if you would like to relax or need activities and nice night parties. Thanks Mosaique Hotel Respective team

Lives up to the 5 star rating . Many activities throughout the day . Loved the Asian hibachi restaurant 5 course meal . The shuttle to the market and cafes was nice . Classy lounge/bar at night was relaxing. View of Jordan from across is so picturesque . I will definitefintely be back !

Great stay at the hotel.
Different pools, sea, beach, attractions - all that you need to have a good vacation.
Spa not recommended - their services in spa in very low quality.
Salesman is very charismatic and know to sell, but service itself in spa - no comments.
Sauna is cold, they switch it on when you come.
Massage - I know to do massage better by myself.
Had great snorkeling tour to the castle - very good, like it, recommend.
In general, if you have all inclusive, dont pay for spa, all other attractions are ok.