Maybe look at yoyr ceilings and the cracks. Maybe the mini fridge is a bit low class for what were paying. Maybe upgrade a bit. We pay good money, wed think youd be appreciative of that.

the place was run down and dirty. The sheets and bathroom were so filthy. We even had to go out and buy disinfectant spray. I asked for clean sheets and never received them. Front desk was rude. They give you daily vouchers to redeem but the lines were always Soo long, I would never stay again and do not recommend anyone to stay there.

It was just okay staff could’ve been more helpful

Our check-in process was the best. I forgot our agent’s name, but after a forever long wait in line at check in, he made the process seamless, helped us get an upgrade, and explained the amenities. He was so nice, and set the tone for our visit!!!

The location was perfect and the staff were very friendly. We enjoyed our stay and we’ll be back!

The hotel was ok. The hotel shows its age. Leaving bags took forever. Accessing lobby bathrooms took an act of God.

needed more help in bar area. took toolong to get service

Reliable Sheraton brand, that needs some updating and showing its age. Great gym, pleasant staff, clean rooms, good location.

Beds were smaller, quoted as queen but given full bed. Room’s layout is tightly packed, I know it is NYC, even then did not expect like this, it was a surprise. AC unit was not up to the mark. It was on all the night with so much noise but not enough cooling though. this was in 25th floor.

Staff were very helpful and property location is excellent and ultra convenient.

It was a very small room for the price we paid.