It wasnt what i expected. I booked for a family double room balcony but instead l was given only a single room with sofa bed. When we got there to check in we were told we wily be given only a room double beds because they overbooked. I didnt accept it i settled for a single room such is not what i originally booked. They are prioritizing other customers over us for reasons i dont know.

Im disgusted with the customer service. Cameras are fake. They do not work. One of our rooms got broken into in the middle of the night. They did not care. Nothing was done.

Took my son to the Vancouver Canucks hockey game we decided to stay at this hotel. He absolutely loved it. I liked it. Staff was very friendly quick and easy. Check in if you check in the day before when they email you, I would totally stay here again.

Very clean throughout even though renovations are in progress. Everything in the room was new - the only hitch was the bathroom vanity light fixture had not been installed yet. Breakfast menu assortment for the 2 mornings we stayed were very good. Location was perfect for our needs to easily access the destinations we needed to get to. Staff was exemplary at every turn. Secure covered parking was very important to us as was elevator access. Pricing is very fair for value received.
My wife and I enjoyed our stay, would like to stay again on our next trip and highly recommend Atrium Inn.

Room was overall quite clean but the curtains could use a change. Quite old and basically impossible to close all the way. They also felt a little sticky, probably due to the old material breaking down after so many years. Very friendly and helpful staff, good location and the complementary breakfast was one of the better ones Ive had from a hotel. Overall quite a pleasant stay.

Coolest

The staff is fantastic, very friendly. The Inn is undergoing much needed renovations and will be great once theyre complete. Room heaters are very noisy.

Staff are excellent from front desk to cleaning staff! Have stayed here many times . 3rd-4th floors are being renovated and the hotel still runs smoothly.

Great stay! Wish the windows cancelled more sound but comfortable beds and very clean.

Nice personal, good breakfast