Weve stayed here many times now and this is the second time in a row that when we have checked in our rooms werent ready yet so we are left having to stand around waiting for them. Thats very annoying.
Otherwise room was nice, newly renovated abd comfy beds. Did still have plastic on fixtures and painters tape.
If you could confirm our stay has been completed with this booking agent asap that would be appreciated thanks

Newly renovated room. Very comfortable stay.

Very slow check in process, room was not ready, insufficient staff.
Room was wonderful just as requested.

A good hotel in a good location. Sadly the coffee machine at breakfast was broken

Someone needs to teach the cleaning person how to actually clean, i think the only thing we got was clean sheets and towels.

Daniel at the front desk was helpful. The building is undergoing renovations so some what inconvenient.

Generally ok. Stayed a couple of weeks ago and check-in was definitely better this time. Pool closed because they are renovating the building next to the pool. This was annoying as booked again specifically for the fact it had the pool. It will be out of commission for sometime apparently so wouldnt book if you want a pool

This was a great place to stay we walked downtown. Restaurant on site was excellent. New upgraded room was very nice.
Under construction so the pool was closed and we had scaffolding outside our window.
I would stay again. Staff was excellent.

Aspects of the restaurant we felt were not up to standard,the floor near the buffet was quite sticky and unclean, maybe more variety in continental breakfast, as in croissant, cheese, sliced meat, however our room was excellent , very clean,

Realise the place is outdated and appreciate the fact it is now being renovated. We had a basic, budget room, and it certainly does need upgrading - however we booked and stayed due to the convenience, not due to us spending a lot of time in there.
Was particularly annoyed that internet connection was still using outdated connections - and wasnt working for us. If I was on business this would have been more critical.