We stayed in the Petit Palace as a base for exploring Bilbao and the region and very pleased with the choice. The location is fantastic, on the edge of the old town. There is a train/metro station a couple of minutes away and its a pleasant 25 minute riverside stroll to the Guggenheim. The building is old but the rooms have been well modernised with very good bathroom/shower. The staff are all helpful and friendly, we had the daily breakfast which was a good way to start the day. Our room faced the road but noise wasnt an issue and we even had a small balcony. For a city break base would definitely recommend.

Great location. Comfortable room.

Overall it was comfortable and clean

Ok

Beds were not too comfy, the rest was excellent.

Ive stayed total of over a month in this hotel. Location is great. Some first floor rooms are noisy due to people walking behind your door all the time Doors dont block much noise and there is a gap under the door...

Staff were very helpful and very clean space.

Room was clean and staff was helpful, street noise unbearable from room 109, not hotel’s fault revelers are very loud all hours of the night and well into the morning when noise from delivery trucks to the nearby grocery store takes over, be sure to ask for a room in a quieter section of the property!

Staff was very friendly.

Room was small but located in old Bilbao which is ideal. Elevators were kind of weird, probably because the building is so old. No closets, so not ideal for long stay.