Clean room and staff is very politely

Yes

This property is centrally located, well maintained. Staff are very supportive.
Rooms are clean, breakfast has many options with good tasty food.

Terrible service

Well maintained property in prime area. Restaurant service needs improvement. Slightly over priced than other hotel options nearby.

Nice hotel, great staff! Need to be renovated.

This place has not aged well. The bathrooms are the same bathrooms I remember from 2007, cracks and all. We could hear our neighbours talking to each other as well as their bowel movements. I phoned the reception to report this hoping they could move us or at least put some soundproofing in the interconnecting door, but never heard back. We ended up checking out after 1 night of a 2 night stay and they didnt ask how the stay was, just commented that we would still be charged. I didnt care about that, Id pay to avoid this place. Moved to Hyatt Place for the 2nd night which was infinitely better.

Nice & peaceful property and good service

We rented 3 rooms (141, 143 and 145) for 2 nights. The rooms were worn down, toilet seats were coming off, water kept clogging in the showers and we saw a mouse in room 143. We alerted the room service staff but they didn’t fret when we complained. We traveled from the US and felt that the brand we stayed at would provide us with some level of comfort and cleanliness but that was not the case unfortunately. Would not stay here again.

Lovely ambience