Convenient location
Walking distance to the restaurant, shopping mall
Compliment shuttle bus from/to airport to hotel.

The room was nice, large, and well lit. The staff was exceptional! They could not have been more helpful. Highly recommend this hotel to anyone.

The wifi was absolutely awful. There was no hand soap in the room so we had to go get it. The temperature of the room was very hard to get at a comfortable level. Was too cold most of the time (even when turned up quite high). The elevator could be heard very loudly from our room. Parking was 35$ a night up from 25$ last time we stayed here. We have stayed here twice before and really liked it. We were disappointed this time.

This time we stayed in an executive suite, and the temperature imbalance was really uncomfortable. The living room was nice and cool, but the bedroom was unbearably hot—it felt like the air conditioning might not have been working properly. I woke up in the middle of the night completely soaked in sweat, and my family members were also feeling close to heat exhaustion. In the end, we all had to sleep in the living room. For the bed sheets, there were yellow stains.

Room was clean

Room was lovely, however we had the family room that sleeps 6 and it was right beside the elevator and all we heard all night was the elevator going up and down.

No pool towels available, hot tub closed, pool was very small.

It was a quick stay, but exceeded our expectations in every way!

Great food and service in restaurant

The pool was empty. The hot tub was not functioning and they had a note in the elevator explaining it was closed for annual maintenance. It really didn’t make sense because it’s July and being in Canada you would think they would do the annual maintenance in the winter, it was really disappointing not to have a swimming pool on hot days outside we stayed four nights and I didn’t want to see anyone doing any maintenance on the pool so it’s some excuse for not having the pool functioning.