-no lifts. youll have to carry your luggages upstairs if thats where your room is.
-breakfast is Turkish breakfast. if youre not used to it, then youll have to find somewhere to eat.
-very few people speak in English. quite few miscommunication.
-the name says its a "luxury" hotel.. i did not see or feel this even a hint.
-some staff are helpful and communicates well.

Everything was great, specially the breakfast! Authentic Turkish experience

We stayed here 3 nights.

Pros: Great location & walking distance to most things. Very responsive on WhatsApp & breakfast was good! There are tables outside with nice view too. Staff was friendly and beds were comfortable.

Cons: Bathroom smelled like mildew and I think I got mold poisoning. Woke up the first morning with a very sore throat and extreme sinus congestion. This wouldn’t be surprising because water got everywhere after each shower so it makes sense there would be mold. Also we booked a transfer to the airport and were told it would be a direct transfer. We paid 40 euros for this and it was not direct. It stopped 4 times and took almost two hours to arrive at the airport. Breakfast did not start until 8:30am which is pretty late considering many tours start early and we wanted to go explore but needed to eat.

Overall I probably would not recommend this hotel. The staff was friendly but for $115 a night, I didn’t think it was worth it.

Everything at the hotel was great. Room and the location were perfect. The only thing that was OK was the breakfast. Might be because we came during the cold season and there were less guests.

We loved our stay. Room was amazing, felt like we were sleeping in a cave! Staff were very friendly & extremely helpful. Great view over Goreme from the terraces. We were able to watch the hot air balloons at sunrise, amazing. Short distance into the town where there were plenty of options for dinner. Free parking was a bonus too.

Pretty rooms and good food

Property location is the best part .
Room view is not what we see in pictures.
Breakfast is fantastic and staff is really good.

Everything was great .

We stayed at the most expensive room in the hotel and the room was stinking the whole time due to sewage pipes problem. Also the occupancy was really low probably other rooms have issues too.

The hotel is very poorly maintain. During my stay the AC never work properly and this was during the summer months.
The bathroom seem in desperate need of a deep cleaning, and was always smelling like sewer. The terrace with an amazing view had two chairs and was not condition to enjoy