All the staffs were not friendly at all. Lady working at Starbucks gave me the side eye because I ask for more cream in my coffee. Service desk for poker said he’ll put my name down. I’m standing there and he said it all good now. I go sat down and wait, check the board and my name is not there. I go ask him again and he said what your name again? I give him my name again same name 5 minutes ago. Wow !! Don’t want to come here again

I felt welcomed from the moment I stepped on property. Very clean and direct with check in. Front desk staff even called me after I checked into the room to ensure everything was up to standard. Ive never experienced that before. 10/10

The photos online are false. The room was beyond third world. Holes in multiple walls. Hair in the bed. Broken toilet seat. Mold in the shower. Broken door. Dirty AC unit. Dirty floor. This place is a disgusting scam.

Beware! Do not book this place

While the hotel staff is very friendly and nice, the atmosphere is depressing. The casino is not a pleasant place to be, and the Starbucks staff is not good at what they do. We mostly hid in our room and did not have any interest in spending time anywhere inside the hotel. And if you are waiting for an Uber, don’t plan on sitting down anywhere because the only seats they have near the entrances our chairs for the smoking section.

I enjoyed my stay at the commerce, Alex at the front desk definitely made my stay worthy of 5 stars, he was very friendly, and went above and beyond to make my stay comfortable and enjoyable by offering me a fridge and microwave, WiFi passwords, telling me all about the events the Hotel has going on and everything the hotel has to offer. The room was excellent, above and beyond, clean, had a coffee machine, huge tv, a desk and a lovely bathroom. I would 100% stay here again.

The front desk are always very polite and helpful. The rooms are very quiet when I left the walk in showers.

Decent hotel with shopping area located nearby. Staff was rude. Valet parking is free it has a casino but they only have tables games and the games are black jack and baccarat

The restroom had a bad smell in the drains so we kept the doors closed as much as possible. Also housekeeping didn’t clean the room

Excellent! Everyone was helpful & rooms were nice!

Excelente