The room was very clean, good breakfast spread and staff were very friendly and helpful. Thank you to Lucie and Mya who were awesome with arranging our day trips and general assistance during our stay!!

The hotel is well located to stroll along the river and a short grab ride to the markets. Lots of restaurants on the same street and two mini marts nearby where you can grab extra water. Breakfast was nice but the breakfast area was on the 7th floor and had a glass floor which was not so good for my boyfriend who is terrified of heights. Other than that I’d recommend this hotel. Rooms are new and clean as pictured. Two pools one on level 2 outdoors and a small roof top one next to the bar. Great views across the city. Staff helpful. Would stay there again

Average stay. Hospitality needs to improve on

The hotel is located by the river, but it’s quite a distance from Dragon Bridge and the view isn’t great. Transportation around the hotel is also inconvenient. The interior feels a bit old-fashioned, with no USB charging ports, and the shower water pressure was just average.

On the positive side, breakfast was tasty with good variety. Gypsy rooftop is great, and the staff there are excellent.

We stayed here for three nights, then one night in Hoi An, and return on the fifth night. We requested to leave two luggage bags at the hotel during our one night away, but the front desk couldn’t give us an answer right away — they said they needed to check with management. To avoid the hassle, we ended up taking both bags to Hoi An.

Hospitality is key for any hotel, and this is something the staff really need to improve on.

Staff was so friendly and great. The hotel is a little outdated and old; otherwise it nice.

Everythig was so good, specially Mya was excellent!

Staff was courteous and helpful.

Hotel staff is very polite and welcoming.

Everything was nice about this property but what stands out the most was our host and concierge Mya and Lucie who were very hospitable and warm since before we came to the property. From airport pick up until our last day, they took good care of us like family. I couldn’t give more praise for their service.

This was by far the nicest hotel that I stayed at. My room was very modern and clean. I’m shocked that this isn’t a 5 star. The breakfast was also really good and the area for breakfast was very clean and had beautiful views of the city. I also appreciated the concierge who helped me find a restaurant that served the one dish I wanted to try!

Good