- Great location
- Club Lounge staff amazing.
- 30,000krw for 2 hours to use a Cabana by the pool is ridiculous, across 10 days we did not see a single person use them.
- Closing the pool for 1 hr at Midday and 10 minutes every hr on the hr is odd.
- The 3 outdoor pools/spas were out of action for 3 days

At check-in, they required a confirmation email, but I didn’t have internet access, so it took a long time. I showed my ID and confirmation number, which is usually enough at other hotels, but it was not accepted. I was traveling with my elderly mother, which made it more difficult. I wish this had been communicated in advance.

Everything about Ananti is excellent. My 2nd time and i will go again.

Did not do the breakfast buffet nut ordered room service breakfast which was very good. The waterhouse hot springs was excellent and everything else was very nice.

Excellent

Staff was good, pool was included, comfy bed

Yes! Scenic!
Didnt have breakfast.

Overrated hotel with disappointing experience

Overall, I was very disappointed.

• The balcony door did not lock properly, which made me feel unsafe.

• There was no decaffeinated coffee provided in the room.

• At the breakfast buffet, I requested a hot latte, but was served a lukewarm one with cold milk instead.

• The air conditioner did not work properly, and the room was very stuffy and hot — especially since the room faced east.

• In the sauna, when I tried to drink a second bottle of water, the staff stared at me as if I were stealing it and told me that guests were allowed only one bottle.

Overall, this hotel is clearly overrated and does not meet the standards expected for its reputation. The bottom line is this is not five star hotel.

The room was clean and the crews were such kind that Im impressed with their service.
The scenery was totally excellent.

However, there are some problems.

1. The RIM membership wasnt seemlessly synchronized when the reservation was done at the 3rd party service, such as hotels.com.

Thus the reservation number of the Ananti service for authentication didnt work until the crews fixed it manually.

2. The Ananti app has poor user experiences that show so much promotions not cocerned with my stay, confusing me regarding how I can use it for my purpose, such as ordering inroom dining.

Overall it was good