JW Marriott Hotel Macau

Cotai (Macau)

This family-friendly Cotai hotel is located near the airport, 1 mi (1.6 km) from Cotai Strip, and within 6 mi (10 km) of University of Macau and Macau Tower Convention and Entertainment Centre. Macau Tower and Hac Sa Beach are also within 6 mi (10 km). Cotai West Station is only a 5-minute walk and Pai Kok Station is 8 minutes. This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free casino shuttle. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Housekeeping is available on request.

Address

Esperança, s/n Estrada da Baía da Nossa Senhora de Cotai MACMap

Check in

15:00-00:00

Check out

11:00

Facilities

Free Wi-Fi information
Heating & A/C
Gym

Star rating?55
Reviews?454.5 (from 24 reviews)

Please check directly with the booking site for the latest information.

Availability

Check in
?
Check out
?

Rooms

Guests per room

Adults
Children

Photos

1/60

Total 60 photo Photo by Expedia

General information

The property information is subject to change without notice. Please check with your property directly for the latest information before your trip.

Address

Esperança, s/n Estrada da Baía da Nossa Senhora de Cotai MAC

Transportation
Sightseeing

200m
500m
1 km
2 km
5 km
10 km

Sort by distance		Distance from property

Check in

15:00-00:00

Check out

11:00
# of rooms

1015

# of floors

25

Facilities

May include some paid services. The provided property information is a rough guide and is subject to change without notice. Please check the latest information before your trip. If you notice any errors, let us know.

Internet

Free Wi-Fi *, Internet* Depending on the deals, Wi-Fi is not free or only available in public areas.
Please check the booking sites for details.
Airport shuttle

Available ** A reservation and additional fees may be required. Some services may be available in certain areas only. Please contact the hotel directly for details.
Languages
spoken ?
- English
- Chinese (Mandarin)
- Chinese (Cantonese)
Hotel facilities
- Restaurant
- Spa
- Sauna
- Casino
- Bar/Lounge
- Nightclub
- Shops
- Tour desk
- Coin laundry
- Parking
- Event venue
- Swimming pool
- Outdoor pool
- Indoor pool
- Gym
- Golf course
- Tennis court
- Kiddie pool
- Kids' club
- Business center
- Meeting room
- Pet friendly
Hotel services
- Room service
- Concierge
- Currency exchange
- Laundry service
- Baby sitting/Child care
Amenities
- Heating & A/C
- TV
- Telephone
- Newspaper delivery
- Safe
- Shower
- Bathtub
- Hair dryer
- Kitchen
- Kitchenette
- Refrigerator
- Microwave
- Coffee maker
- Washing machine
- Iron
See more: other amenities in JW Marriott Hotel Macau
- Cable/Satellite TV
- Minibar

Average Score ?: 4.5

24 reviews (from 4 websites)

Reviews can also be viewed on the booking sites.

Expedia 4.6 (24 reviews)

More about the average score

Awesome 23/24 23 reviews
Good 1/24 1 reviews
Okay 0/24 0 reviews
Bad 0/24 0 reviews
Terrible 0/24 0 reviews

We show reviews on a scale of 1 to 10.

EUNHEE

Reviewed on 04/24/2024

Review from Expedia

Score 10.0 10

I used to travel to Macau a lot.
JW is always a enjoyable stay. n it was nice to be able to stay comfortably with a really friendly staff Sharry at the lounge club. She is so nice n gave us happier stay. Say hi to Sharry. Thx4 ur lovely kindness.

Stayed in： 04 2024
Room type： -

Hiu Fai

Reviewed on 02/10/2024

Review from Expedia

Score 10.0 10

Good quality as usual Marriott standard, particularly the SPA

Stayed in： 02 2024
Room type： -

Suen Yat Heung E

Reviewed on 01/06/2024

Review from Expedia

Score 10.0 10

Very good room design to cater for comfortable n the need of travellers.
J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.

Stayed in： 01 2024
Room type： -

Toni

Reviewed on 12/27/2023

Review from Expedia

Score 10.0 10

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.

Stayed in： 12 2023
Room type： -

Benjamin

Reviewed on 12/26/2023

Review from Expedia

Score 8.0 8.0

The check in process is a chaos

Stayed in： 12 2023
Room type： -

Sui

Reviewed on 12/22/2023

Review from Expedia

Score 10.0 10

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness.
Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.

Stayed in： 12 2023
Room type： -

Phoebe

Reviewed on 11/20/2023

Review from Expedia

Score 10.0 10

Room is spacious

Stayed in： 11 2023
Room type： -

Shuk Mui

Reviewed on 11/16/2023

Review from Expedia

Score 10.0 10

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars

Stayed in： 11 2023
Room type： -

WILLY

Reviewed on 11/15/2023

Review from Expedia

Score 10.0 10

Very satisfying and enjoyable hotel stay. starting with the hotel check in by the reception staff.

Stayed in： 11 2023
Room type： -

DONGIL

Reviewed on 10/25/2023

Review from Expedia

Score 10.0 10

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasnt difficult to reserve the van. Thanks to roselle for her help.The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount.I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle.It was a perfect hotel except for the smell of cigare

Stayed in： 10 2023
Room type： -

Expedia sites show ratings based on reviews on a scale of 1 to 10.

Although we take all possible measures to ensure the accuracy of the information we provide, we do not guarantee its accuracy. Please be sure to check the booking site for the latest information

Check in / Check out
Room
Adult	-
Child	-
Infant	-
Room type	-
Meals	-
Smoking Regulations	-