No issues. Would stay again!

It was loud during check in for a religious event and I have terrible anxiety. After the event ended everything was nice.

Overall service is 10/10

Good

The grounds well maintained the staff are freindly

My lovely wife Sherry & myselfstayed here for 2 weeks, while visiting family and sight seeing. the hotel is walking distance to stores & restaurants. very close to center of downtown Cebu.
We had a secondary wedding vows and beautifully set up dinner with the help of the Hotel. The staff where excellent in every way helping with our needs... When I travel I want the best, I am very pelite when I ask for things,,, and I ask for a lot !!
Really the Hotel Staff where Great. We will always stay their when visiting Cebu.
The food, breakfast, dinner, lunch--Great... Amenities also great.
Very Quite VERY... away from the Nosiy streets. Grades relaxing.
A 5 STAR from us and our friends....

The property was like a country hotel in the middle of the city. On two occasions when we had to call for help, hotel staff arrived very quickly and resolved the issue. Checkin and checkout was friendly and efficient.

The Montebello Hotel is one of the oldest Hotels in Cebu me and my wife were newly married and on our Honeymoon.. The Hotel is being preserved well But shows many repairs to the rooms over the years. Dinning by the Olympic size pool creates a wonderful atmosphere and compliments the surrounding gardens. the staff is very helpful when asked. you will enjoy the ambiance when you stay. improvements to the property needed is maintaining and cleaning the mold in the bathroom which was apparent in the shower and commode area. Upon arrival we booked a room 6 months prior with a queen size bed and was informed that they cannot provide the queen size bed The property claimed that they do not guarantee the queen size bed booked. We informed the property that payment for a queen size room was prepaid and needs to be provided. The next day we were moved to the room with a queen size bed. The start of the honeymoon was a little disappointing for us.

Almost every year for the last 30 years if ever I am in Cebu, I always stay in this hotel. I like the garden style where I can do my walking everyday,

I would have liked to give this hotel a very good rating. Very good breakfast choice, nice pool area, and the rooms are fine.
What really bothered me id that they regularly host events and parties. On my third night they hosted a birthday party with extreme loud music. I could hear it in my room as if I had the stereo on high volume. This is not acceptable. I paid good money for a relaxing stay - and this didn’t help making my stay relaxing.
I stayed at this hotel before, and it also happened then. Therefore I am NOT going to stay at Montebello again.