Great rooms, very comfortable. The location was very practical to visit the city. The swimming pool could benefit from a renovation, and the hotel could invest in a better restaurant (both the quality of the food and the service should be higher in such a hotel to match the standard of the rooms).

The room was immaculate clean and the restaurant had a great choice of breakfast and the chef was happy to prepare whatever you wanted. The staff were super attentive and very friendly.

Apart from a computer issue at check-in, which was dealt with very well, all smooth. Room was clean, big and had amazing air conditioning (it was very hot outside).

Great stay

Decent hotel with lots of services (restaurant, spa, parking), a little away from the center of London. Good place to stay if you are looking to drive close to London while avoiding the congestion charge.

Great pool and gym, excellent sized room and the breakfast was very tasty.
We had an excellent stay!

Modern hotel, good restaurant, and great location for tube and buses. Taxis always waiting outside.

I arrived late afternoon and asked if I could a room with a bath, the receptionist managed to find me and changed it at no extra cost.
I stayed here last month and the staff are always very approachable and helpful. I had an extremely comfortable room and will be going back.

Great stay at the hotel. The room is large, spacious and clean, large, thick and luxurious towels, free bottles of water that were replaced daily. The staff at the reception are cordial and full of goodwill. The gym and pool are a perfect treat at the end of each day. The breakfast is varied and delicious. The location is excellent and public transportation to all attractions is a short walk away. There is no doubt that the experience was wonderful and we would be happy to stay here on our next visit.