Great hotel! They accommodated 5 adults, a toddler and 2 dogs. The dog bed they provided were super comfy and cute.

The rooms were clean and the beds were so comfortable.

The only downside was that the bottom of the stove was broken and hanging on and the cutlery holder in the drawer was dirty.

Other than that, Id be back in a heart beat!

We had a great stay!! We love this resort, it was the first time we brought our pet. They were so great with pets and we will for sure be coming back with her

If you plan to use their wood burning fireplaces, bring a hatchet as the wood provided requires multiple boy-scout badges if you have any hope of making a fire go with the logs provided. Starting to show its age but still great place to stay

Love this place so much. I must say it’s even cozier stay than the fairmont. We’ve been to many hotels in banff over the years. This place is the perfect comfort and cozy place to stay at. Amazing customer service and great staff! We enjoyed making s’mores for hours while in our wood burning loft. Bonus underground parking!!

I loved this property. Every amenity you could ask for, the hot tub is amazing, fireplace is perfect. Town shuttle right at property is super easy to get to and from town.

Great stay. Rooms looking a little dated, but would go back in a second.

Nice location, nice to have 3 beds and a separate bedroom. Fireplace and right kitchen amenities.
Very noisy until 1:30 am due to neighbors. A bag of compost was left sitting in the entry to the unit. The shower soap bottle was broken off the wall. The unit was very, very warm, especially in the loft. The beds were decent and the shower temperature was good.

Beautiful resort, hot tub is amazing, transportation to town was convenient. Over all a wonderful experience.

The resort staff were extremely friendly and helpful and our loft chalet was bright and comfortable. Nice amenities too, hot tub was particularly welcome after a day on the slopes

Everything is perfect: location, apartment, hot pools, guest service. Just two small issues: changing room for hot pools is too small, as well as lockers there. Secondly, it would be nice to have some lights at the barbeque places.