Conveniently located and good breakfast.

Overall experience is ok despite that it is a bit dated.

Very comfortable bed and pillows.

Aircon was very cold. However, there are times when it felt that the Air-conditioning was Off. Perspired in the night.

Shower equipment and bidet could have been more friendly. Need to have a modern hot cold mixer and bidet should be lever on/off. Reaching to turn on n off the valve is not friendly.

Interior is like a grand old dame. Nice but can be polished up to look more grand.

Carrot cake was wonderful but took a long time to arrive with the birthday greetings.

A lovely place to stay, ideal for central KL. I stayed in a lovely spacious room, all the staff were extremely polite, approachable, knowledgeable and keen to assist. Consierge Hafizi and Chef Moran people of note.

Good

The room offered breathtaking views, a spacious and elegantly designed interior, and a luxurious bathroom. The staff is exceptionally friendly and attentive. Neighborhood was very walkable and close to important areas.

Decent hotel situated centrally. The rooms are dated and show signs of neglect. But overall good place to stay if you want to in that location

They give us room 3726, the size of the is good. Apart from the size nothing is good. The room smells from sewage is so bad that make me vomited everytime I entered. Could hear toilet water flushing from other constantly it’s impossible to sleep.
Ask for different room, but was full so they just said sorry.

Its a great stay in the Hotel, amazing breakfast, very clean, heart of the city and great stuffs.

we got the room changed as many problems after 1st night staying. there was event with loud music outside hotel and noise proof was very poor. The toilet kept making whistling sound every hour and reasons unknown, the ac made loud noise at 3 and 5 am.

first room was very dusty and lots of mold on the ceiling, cover got torn, got tripped by the carpet cause it was not flat. Second room wooden floor not flat and can easily got tripped. The door lock was half broker and there was cockroach in the room.

Facilities in room such as shower heads and water pressure not strong enough