Hotel rooms are smaller than they look in the advertisement. Very clean and staff are helpful. Use of the gym is next door but it’s well equipped. Use of bikes is free. Breakfast is fruit and pastries and fresh every day.
Would definitely stay here again.

The overnight front desk woman, Mindy, was absolutely horrible to us.

Great hotel amazing views and close to everything!

Underwhelming experience for us after paying $260 per night. The view out our window was directly across from anther building but the room description said “city view” which was very disappointing. In addition the parking lot across the street was $38 a day which seemed ridiculous for a hotel to not have a cheaper parking option for their customers. Overall, I would not recommend this hotel. We actually found a Holiday Inn hotel that was much cheaper and had a lot more amenities.

Staff: From the moment we arrived, the Valet, the front desk, the cleaning crew, the guests...all were friendly and helpful. Thank you

This hotel is in a part of the old historic YMCA right on the Embarcadero. Lots of unique architecture. Easy walking distance from BART and the Market Street/California cable car line. I walked to Oracle Park and Fisherman’s Wharf as well as to the Alcatraz pier. For the less adventurous, buses are easily assessable. The hotel offers a complimentary continental breakfast -/ limited but baked goods are of much higher quality. They have an evening happy hour featuring a selection of wines. Heck, the hotel even has bicycles for those who want to pedal down the waterfront. Rooms are a bit small, but nicely appointed. I highly recommend and most choose this as my “go to” SF hotel. Old school charm coupled with a great location AND very helpful and friendly staff!

I booked because I thought there would be parking. But because there was a parade the next day, the street was going to be blocked and I would be stuck in town for almost 24 hours. Staff directed me to another parking lot that ended up charging me $40... Not sure how they could have told me that at the time of booking, but they didnt even warn me after I booked and the room was non-refundable. So, I was a bit grumpy about that.

Room was way small. Pics looked a lot bigger. I got the view of a roof with an air conditioner. And I had to pay for parking.

Our stay was great, and the room view accommodations was awesome, thank you front desk young man

I had a wonderful stay, and will definitely stay here again when Im in the area next. I wouldve loved more of a view than a closed-in rooftop, but other than that I would not change much. I really enjoyed strolling through the Ferry Building across the street, and walking through the city from the hotel was a breeze.