This was my second stay at Hotel Capitol, and I will come back again! The staff here are WONDERFUL, and do everything they can to meet your needs. The furnishings are stately, only slightly worse for the wear. It is a lovely quiet sanctuary in the heart of Milan, with continent food and shopping available. Rooms are ‘cozy’.

Clean and proper Hotel, wooden floor, no smell, fresch, good breakfast, good staff

The hotel was outdated, and nothing like the pictures. The bathroom was not as clean as I imagined, and the AC in our bedroom did not work. We tried to call reception but the phone also didn’t work. There are also no plug points besides the bed which is really annoying as you want to charge your phone next to you but you can’t. We asked for a smoking room and was not given one. We also heard someone trying to open our door at 6AM. We were scared and felt as though we were not safe. We kept on hearing a trolley outside our room at early hours where we knew staff would not be around so early. The breakfast was extremely limited, it had barely anything. Was very disappointed in this. The only good thing about the hotel is that it is very close to the Metro.

This is a charming property. The room was small but well appointed, clean and comfortable. The centro is a bit of a walk from this property, about 20/30 minutes, but it is a safe, interesting walk with lots of shops and restaurants along the way. The area right around the property has many shopping and dining options. I would stay here again. The front desk staff was very helpful.

Good location to public transportation yet quiet. Front counter staff were responsive, helpful and eager to assist.

Restaurant however has limited service and required advanced reservation for dinner even though it was not full.

Great customer service! The staff was super helpful and friendly. The suite was very large and roomy with a jacuzzi. The bed was very comfortable, and the black out drapes were great since we were in a high floor. It’s pretty much quiet, but you can hear sirens if they pass close to the hotel— but definitely did not hear any neighbors. My husband and I specifically came to Milan for the F1 Monza race and it was easy to get taxis to/from the hotel. Lulu, the concierge, was AMAZING! She recommended an amazing restaurant for my birthday and was also super friendly and helpful. We would definitely stay here again!

everything gooood

I think this hotel is so good.

very nice morning buffet!
All the necessary supplies were available. They provided disposable slippers also. Late night check-in and early morning check-out available.

The subway is a 2 minute walk from the property. You are not a 10 minute walk to any major attraction. Overall, the kitchen staff was great. The lobby staff was okay. I like that the hotel had lobby staff 24 hours a day. The room is tight. It was difficult to get in and out of the shower because you have to climb over a tall bathtub