Charming, elegant, comfortable hotel. Some rooms are modern while others are a bit dated but all comfortable. The first room I checked into was modern but had an issue with the AC so I was moved to a larger, older room. The staff was responsive and solved the issue promptly. Great location. Would stay again.

Very clean and nice. Good accesibility to central station.

Beautiful hotel with spacious rooms and super staff!

Skip the buffet breakfast. We had poached and scrambled eggs both with large chunks of shells we didn’t eat. Ordered pancakes to share and received 2 thumb size pancakes with hard bagel texture. We are American and love breakfast buffets but not this one that was very expensive at a 5 star hotel.

Kanon

Large elegantly appointed room with every amenity you could hope for. Hotel was a three minute walk from the train station. Cozy little bar on site. Walkable to multiple restaurants.

We splurged, and it was worth it!

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then dont take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasnt really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldnt do anything about it so we couldnt sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. Its about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldnt recommend staying here because the customer service does not exist.

Everything

Room and breakfast is great, so is the service overall

Great location. Helpful staff.