Volando Urai Spring Spa and Resort

Wulai (New Taipei City)

Located in Wulai, this luxury hotel is within 3 mi (5 km) of Wulai Old Street, Lover's Trail, and Wulai Waterfalls. XinXian Trail and Neidong Forest Recreation Area are also within 6 mi (10 km). Wulai Scenic Train Station is 29 minutes by foot. This smoke-free hotel features 2 restaurants, a 24-hour front desk, and limo/town car service. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Additionally, a porter/bellhop, a front-desk safe, and multilingual staff assistance are onsite.

Address

Wulai Dist. No.176,Sec. 5, Xinwu Rd New Taipei City TWNMap

Check in

15:00-12:00

Check out

12:00

Facilities

Free Wi-Fi information
Heating & A/C
Gym

Star rating?44
Reviews?454.4 (from 11 reviews)

Please check directly with the booking site for the latest information.

Availability

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Rooms

Guests per room

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Children

Photos

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Total 67 photo Photo by Expedia

General information

The property information is subject to change without notice. Please check with your property directly for the latest information before your trip.

Address

Wulai Dist. No.176,Sec. 5, Xinwu Rd New Taipei City TWN

Transportation
Sightseeing

200m
500m
1 km
2 km
5 km
10 km

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Check in

15:00-12:00

Check out

12:00
# of rooms

22

# of floors

7

Facilities

May include some paid services. The provided property information is a rough guide and is subject to change without notice. Please check the latest information before your trip. If you notice any errors, let us know.

Internet

Free Wi-Fi *, Internet* Depending on the deals, Wi-Fi is not free or only available in public areas.
Please check the booking sites for details.
Airport shuttle

Available ** A reservation and additional fees may be required. Some services may be available in certain areas only. Please contact the hotel directly for details.
Languages
spoken ?
- English
- Chinese (Mandarin)
- Japanese
Hotel facilities
- Restaurant
- Spa
- Sauna
- Casino
- Bar/Lounge
- Nightclub
- Shops
- Tour desk
- Coin laundry
- Parking
- Event venue
- Swimming pool
- Outdoor pool
- Indoor pool
- Gym
- Golf course
- Tennis court
- Kiddie pool
- Kids' club
- Business center
- Meeting room
- Pet friendly
Hotel services
- Room service
- Concierge
- Currency exchange
- Laundry service
- Baby sitting/Child care
Amenities
- Heating & A/C
- TV
- Telephone
- Newspaper delivery
- Safe
- Shower
- Bathtub
- Hair dryer
- Kitchen
- Kitchenette
- Refrigerator
- Microwave
- Coffee maker
- Washing machine
- Iron
See more: other amenities in Volando Urai Spring Spa and Resort
- Cable/Satellite TV
- Minibar
- Bathrobe

Average Score ?: 4.4

11 reviews (from 4 websites)

Reviews can also be viewed on the booking sites.

Expedia 4.6 (11 reviews)

More about the average score

Awesome 11/11 11 reviews
Good 0/11 0 reviews
Okay 0/11 0 reviews
Bad 0/11 0 reviews
Terrible 0/11 0 reviews

We show reviews on a scale of 1 to 10.

Reviewed on 11/12/2023

Review from Expedia

Score 10.0 10

We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!

Stayed in： 11 2023
Room type： -

FELICIA

Reviewed on 11/04/2023

Review from Expedia

Score 10.0 10

Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!

Stayed in： 11 2023
Room type： -

chen

Reviewed on 02/26/2023

Review from Expedia

Score 8.0 8.0

Everything very nice. Wish food can do better.

Stayed in： 02 2023
Room type： -

Yorke

Reviewed on 10/03/2022

Review from Expedia

Score 10.0 10

Excellent!

Stayed in： 10 2022
Room type： -

Reviewed on 12/30/2019

Review from Expedia

Score 10.0 10

Exceptional services and great view. Definitely would come back in the future.

Stayed in： 12 2019
Room type： -

Reviewed on 10/21/2019

Review from Expedia

Score 10.0 10

Its very quite and private. The service and food are absolutely amazing and filling.

Stayed in： 10 2019
Room type： -

H.W.Cheng

Reviewed on 02/27/2019

Review from Expedia

Score 10.0 10

Great Service and In-room amenities, Excellent french dinner!

Stayed in： 02 2019
Room type： -

Reviewed on 12/14/2018

Review from Expedia

Score 8.0 8.0

Beautiful views, courteous service and the ambience with the ritual is calming. Layout not so good in that there is a lot of step climbing and u covered parts through umbrella standa are throughout

Stayed in： 12 2018
Room type： -

Reviewed on 11/19/2018

Review from Expedia

Score 6.0 6.0

Service was fine but way below what one would expect of a Relais & Chateaux hotel. No one helped with our luggage upon arrival and we had to collect our luggage from the hotel shuttle and took that to the lobby by ourselves. Many facilities were not available/cancelled during our stay and no alternative was offered. Hotspring facilities were rather basic and quite crowded in the afternoon.

Stayed in： 11 2018
Room type： -

linda

Reviewed on 10/01/2018

Review from Expedia

Score 10.0 10

Friendly and experience staff. A relax stay. .....

Stayed in： 09 2018
Room type： -

Expedia sites show ratings based on reviews on a scale of 1 to 10.

Although we take all possible measures to ensure the accuracy of the information we provide, we do not guarantee its accuracy. Please be sure to check the booking site for the latest information

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