Was simply wonderful. The staff, the rooms, the breakfast all 5-star. Thank you so much!

This hotel is aspiring to be upscale, and does so with its service, but the actual facility is practically falling apart. The hotel room door would not lock, the drain in the shower was clogged, we only intermittently got hot water. The bed was very comfortable and the place was clean.

We enjoyed a lovely stay. Clean, comfortable room that contained everything we needed. Beautiful view over the swimming pool with a gym that we could visit even late at night. Rooms were serviced by well-trained staff.
Thank you we loved our stay

The room was amazing.
However the responsiveness of front desk was not professional. I requested for a technician to fix an issue with the TV, no one came until I called again the next day.
I also requested a shuttle or transport to the airport and the gentleman at the front desk was not so pleasant and so wasn’t surprised the next morning when in fact there was no booking made. Not sure if he judged me as someone not fit for the hotel or not but definitely I am not amused .

That being said , the gentleman who welcomed me on my arrival was very pleasant and professional.

Good position beside the Mall:)

Old rooms, AC not working- this is the Sandton towers side, maybe other building is more up to date

The location was great! An excellent place for a city escape or stop over.

Very friendly and helpful staff. Great location

The only place I stay when in Sandton. Home from home, where staff are always welcoming

Excellent hotel with super helpful staff attached to a high end shopping mall. I would highly recommend this hotel.

Just be aware that there are two separate hotels connected with an overhead walk way. Our cab dropped us off at the Sun and we were staying at the Towers. The staffs at both hotels took car3e of moving our luggage and guiding us to the correct hotel.