Facilities are old but okay. Very poor sound insulation. Breakfast is okay.

Felt like it deserved a 4 star for the wuality and upkeep of the rooms and hotel!

Great service throughout, food and drinks waiting upon arrival and no sign of broken tiles or fixtures or random holes in the walls as has been found in other hotel properties.

The room is clean. Breakfast is good. This hotel is in good location for my trip. Wifi is good.

The staff members are kind, the location for business is good, room cleaning service is good. But no entertainment, breakfast is simple.
Compare the price, its good hotel to stay.

We stayed at Au Viet Hotel in Dec. 2016 and had an okay experience, but when we stayed there again last week (Jan. 2018), we noticed great improvements. All staff members were extremely accommodating and could speak enough English to be helpful when asking for directions, recommendations, or room requests. The breakfast was amazing, the WiFi worked, the room was cleaned daily, and we were always welcomed with huge smiles from the young men at the door and the young women behind the desk.

Clean room, better than expected breakfast, close to office. Maybe too far from old quarter for tourist. Long term presence would make having a company rented apartment make sense. Perfect for short duration stay. Staff knowledge of English great.

I only stayed here because it was close to where my friend lived. If you are going to stay anywhere in Hanoi make sure its in the old quarter that is the heart of the city. Found a cockroach and baby gecko in the room. The bed and pillows were comfy and we could watch Netflix on the city which was nice. Oh and the breakfast wasnt good either.

Stayed here for 5 nights.
Booked ensuite, felt like a studio apartment instead. Bathroom was tiny, very limited space, felt really cramped inside.
The room layout could be improved. It had lots of space where it wasnt needed, and little space where it was (i.e. Bedside table was literally between the wall and the bed).
Aircon, fridge, tv, and bed were all good.
Breakfast buffet was average. Wish they had more traditional vietnamese food though.
Service was great, everyone was super friendly and always willing to help.
Lots of mosquitoes around, hopefully theyll deal with that soon.
Location wise, as per title, a lil far out from old quarter but easy access to some of the shopping centers.
Trip to airport one way was about 400k.
Overall, was a good experience. Would stay again but not in the ensuite.
(Keep in mind they are 3 stars).

Reasonable price and they have English Channel in the room, which is great. Only problem is wifi not so stable and they use bathroom tub instead of shower, as no shower curtain so every time after taking shower the whole bath room become soaked