Nice location to walk around

This hotel is right in the middle of downtown and very walkable. We arrived late so didn’t explore much in the evening, but we received a warm welcome at check in. The room was spacious and we loved the ambiance of the old building. The continental breakfast is nice but very basic. Only one toaster and it didn’t work the best. At check-in I was told about the bakery around the corner. Perhaps the hotel should approach them about doing a collaboration. Maybe a voucher for $3ish dollars off. At any rate, the only complaint we had was the lack of hot water as the shower did not get warmer than warm. Great place, just needs some fine tuning.

We should have left immediately.
The receptionist was insistent that we hadnt paid already. We had to show her the actual receipt, not just Hotels.com booking. Even when we presented our card to guarantee for incidentals, the card reader showed the full amount of the hotel booking again.
Our shower was cold and a dribble. The sink was blocked. The room was not very clean.
We were moved to another room.
I spoke to the manager who apologised and said that theyd email us with her suggested compensation. We asked to refund the night. Nothing has happened despite repeated requests and raising a complaint with Hotels.com
The location was good.

What a phenomenal find! Really pleased by the hotel, great room, conveniently located.

Safe and modern hotel with a comfortable bed and clean room.

We parked overnight on the street and had no issues.

Walkable to dining options and very close to shows at the the Vault.

Very well designed hotel on the inside along with the rooms. Parking is a big problem. Have to park on the street with a meter or walk a couple of blocks to park. The breakfast could offer more items.

The breakfast food is of very poor quality. Think of mass produced gas station sandwiches, and fruit yogurt that doesnt contain any fruit. The gym is water damaged likely got some mold issues. Street noise is easily heard on all floors. But on the plus side, the staff are very nice and the rooms are big.

The staff and cleanliness were stellar. Had issue with parking (parking was in an open lot some 2.5 blocks from the hotel) and we had not coffee cups or coffee in our room. Space between foot of the bed and desk was just passable. Beds were great...shower very good.

Good luck finding parking! You have to hope to find a spot on the street nearby, because theres no parking lot or garage for this hotel. We were greeted by someone on the phone on the couch and when we got up to our tiny room, there was a missing TV. We went downstairs to talk to the receptionist, who was on the couch and on her phone again. She gave us a different room to try, but the bathroom was missing the shower towels and the water pressure was awful. Also, the new room had no carpet. In addition, the restaurant was closed down and was only serving drinks, and the breakfast bar selection was abysmal.

Staff was friendly. Location was great and room had charm.