Nice hotel in the heart of Providence.

Excellent Hotel to stay in Providence

Arlette at the front desk was so helpful!

Front desk never picked up calls.
I was assigned to a disability room when I made no such request on my reservation.

I did not have a good experience staying at the hotel.

Over all the hotel was great. The staff was excellent.. Only issue was that most of the outlets in the room did not work.

If you drive and park, go ahead and do the valet option. I know it’s pricey, but they take great care of the car, and 24 hr in and out privileges.

The staff at the Omni was absolutely exceptional. From the parking valet team, to the front desk, to the maintenance guys who were up to talk sports and share restaurant recommendations - everyone was incredibly good at their job while also being fun and personable. This is on top of the convenience of the location downtown. I will definitely return.

Lovely hotel! Super convenient location. Clean and well appointed rooms. Staff was excellent! Thanks Andy for the dining recommendation for Track 15. We had a great time in Providence and can’t wait to visit again in the future:)

We’ve stayed here a number of times, but this time we had to switch rooms on our second night because the air conditioning failed. They didn’t offer to comp us for anything.

The entire staff and valet were absolutely helpful and straight to assisting. The area is perfectly convenient for shopping and travel and absolutely friendly and accommodating for dogs 10/10